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Yes, that was it. I don't even know what screen reader compatibility is for, but I disabled it and now I'm seeing what I expected to see from my previous install. I'm glad you caught that.

Unfortunately, it does not help. The video instructs users to click on the drop down arrow on the toolbar, but there is no drop down arrow. Here's a screen capture that shows it. http://www.eddiesnipes.com/pics/textaloud.jpg According to the video, there should be a dropdown arrow beside the Delete ...

I've gone through the help file and all the menu options, but can't find a way to add 'Delete All' to the toolbar. Can anyone advise how to do this?

Thanks.