Access violation error message

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Koji
Posts: 1
Joined: Tue Feb 19, 2019 4:57 pm
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Access violation error message

Post by Koji »

I have recently reinstalled TextAloud with the latest update. When I press the Pause/Resume hotkey or Stop hotkey while using a Japanese voice, an error message as below appears, causing the program to crush.

> Access violation at address 04C48300. Write of address 10008A80
> Module:
> Code: C0000005 (EXCEPTION_ACCESS_VIOLATION)
> Address: 04C48300 (00088300).
>
> When I pressed the Stop hotkey while using a Japanese voice, the
> following error message appeared.
>
> Access violation at address 04C48300. Read of address 04C48300
> Module: TextAloudMP3.exe
> Code: C0000005 (EXCEPTION_ACCESS_VIOLATION)
> Address: 04C48300 (04C48300).
>
> When I did the same one more time, the following message appeared.
>
> Access violation at address 04C48300. Write of address 10008A80
> Module:
> Code: C0000005 (EXCEPTION_ACCESS_VIOLATION)
> Address: 04C48300 (00048300).
>
> It is a pain since every time I press either Stop or Pause hotkey
> while using a Japanese voice, I encounter similar error messages. And
> every time I clear the message, TextAloud is closed down. So I would
> be very grateful to receive your advice on how to avoid this problem.
gapasmith
Posts: 1
Joined: Fri Sep 20, 2019 6:39 am
Contact:

Re: Access violation error message

Post by gapasmith »

That's the thing am facing too, tried contacting via the mail but not much success. Any way out yet?

Regards,
Gapa Smith
Jim Bretti
Posts: 1558
Joined: Wed Oct 29, 2003 11:07 am
Contact:

Re: Access violation error message

Post by Jim Bretti »

Hello Gapa

Would you please duplicate the issue and send a TextAloud problem report? After the error is displayed, from the TextAloud menu click Help -> Support -> Report A Problem. Just mention this problem briefly in the problem report text

Logs in the problem report should give me a better idea of what is happening.
Jim Bretti
NextUp.com
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