Activation problems

Forum for TextAloud version 4

Moderator: Jim Bretti

Post Reply
Mickey1
Posts: 1
Joined: Tue Jun 22, 2021 5:19 pm
Contact:

Activation problems

Post by Mickey1 »

here is my problem. When I enter the activation code, there's an error saying

"Activation failed: Failed to validate request because the time between server and client is not synchronized. Difference time is gt 21597"

Anyone have any idea on what shoud I do whit this?

I also have send an offline activation request and I got no answer yet. How long is it supposed to take before a response?
Jim Bretti
Posts: 1558
Joined: Wed Oct 29, 2003 11:07 am
Contact:

Re: Activation problems

Post by Jim Bretti »

This error usually means the system clock on your pc does not agree with the clock on our license server. If the clock on your system happens to be off, correcting the system time should fix it.

If you can't get the activation to work email me at jim@nextup.com and I'll help you with manual activation. Just copy the information displayed on the manual activation dialog and paste it into your email
Jim Bretti
NextUp.com
Post Reply