I want my license key

Forum for TextAloud version 3

Moderator: Jim Bretti

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atria
Posts: 2
Joined: Thu Oct 16, 2014 4:08 am
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I want my license key

Post by atria »

Well, sorry guys to post here, but nobody answers my emails at NextUp and you cannot be reached by phone.
I have ordered and paid online a TextAloud 3 Whole House license on your web site on October 13th. We are october 17th and I have received nothing and you seriously impact my project delay! I am really upset, this is not professional.
My order number is NXT141013-3398-58436A.
You have been paid, so please proceed my order.
Jim Bretti
Posts: 1558
Joined: Wed Oct 29, 2003 11:07 am
Contact:

Re: I want my license key

Post by Jim Bretti »

Send me an email at jim@nextup.com and I'll help with this.
Jim Bretti
NextUp.com
Jim Bretti
Posts: 1558
Joined: Wed Oct 29, 2003 11:07 am
Contact:

Re: I want my license key

Post by Jim Bretti »

We checked your order, must have a bad email address for you, the license key emails we're sending you are bouncing. Send me an email at jim@nexutp.com, and also include support@nextup.com on the email and we should be able to get this straightened out.

Sorry for the problems.
Jim Bretti
NextUp.com
atria
Posts: 2
Joined: Thu Oct 16, 2014 4:08 am
Contact:

Re: I want my license key

Post by atria »

Thanks. I received your emails and put another order using my Gmail account. This time everything worked fine and I got my license key in minutes.
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