Page 1 of 1

Moving Ivona's license to another machine

Posted: Wed Jul 05, 2017 1:33 pm
by Artur
Dear NextUp,

I wanted to move Ivona voices from one machine to another. I uninstalled them from the first machine and I tried to register them on the second one. Unfortunately a pop-up window appeared saying that the allowed number of activations has been exceeded.
How should I proceed? How can I deactivate the old installation?

Thanks in advance!
Artur

Re: Moving Ivona's license to another machine

Posted: Wed Jul 05, 2017 4:40 pm
by Jim Bretti
Hi Artur

Please contact support@nextup.com for help with this issue.

Re: Moving Ivona's license to another machine

Posted: Wed Jul 05, 2017 5:20 pm
by Artur
Thank you Jim.

I contacted them yesterday - no answer so far...
I hope to hear from them soon ;)

Regards
Artur

Re: Moving Ivona's license to another machine

Posted: Fri Jul 07, 2017 7:25 am
by adibitar69
Me also facing same problem...

Re: Moving Ivona's license to another machine

Posted: Fri Jul 07, 2017 10:05 am
by Jim Bretti
Try sending another email to support@nextup.com, and copy me on it (jim@nextup.com). I'll make sure that support is receiving the email.