Moving Ivona's license to another machine

[Artur]

Dear NextUp,

I wanted to move Ivona voices from one machine to another. I uninstalled them from the first machine and I tried to register them on the second one. Unfortunately a pop-up window appeared saying that the allowed number of activations has been exceeded.
How should I proceed? How can I deactivate the old installation?

Thanks in advance!
Artur

[Jim Bretti]

Hi Artur

Please contact support@nextup.com for help with this issue.

[Artur]

Thank you Jim.

I contacted them yesterday - no answer so far...
I hope to hear from them soon

Regards
Artur

[adibitar69]

Me also facing same problem...

[Jim Bretti]

Try sending another email to support@nextup.com, and copy me on it (jim@nextup.com). I'll make sure that support is receiving the email.